# Eligibility Interviewers, Government Programs

> Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

- Edition: Data verified Nov 2026 · CollegesRef 2026–27 edition
- Page: https://www.collegesref.com/careers/eligibility-interviewers-government-programs
- SOC code: 43-4061.00
- Career family: Office and administrative support
- Median annual pay: $54,210 (10th percentile $38,900, 90th percentile $74,690)
- Projected growth: Slower than average, +1.6%
- Openings a year: 12,700
- Typical entry education: High school diploma
- Bright outlook: no
- Data years: BLS 2025 wages · 2025–35 projections

## Interest profile (code CSE)

| Interest area | Score (0–100) |
| --- | ---: |
| Realistic (R) | 0 |
| Investigative (I) | 24 |
| Artistic (A) | 0 |
| Social (S) | 58 |
| Enterprising (E) | 49 |
| Conventional (C) | 89 |

## What you'd do

- Working with Computers (importance 93/100)
- Getting Information (importance 91/100)
- Performing for or Working Directly with the Public (importance 90/100)
- Processing Information (importance 87/100)
- Evaluating Information to Determine Compliance with Standards (importance 86/100)
- Documenting/Recording Information (importance 84/100)
- Communicating with Supervisors, Peers, or Subordinates (importance 83/100)
- Updating and Using Relevant Knowledge (importance 79/100)
- Communicating with People Outside the Organization (importance 74/100)
- Making Decisions and Solving Problems (importance 74/100)

## Skills

Speaking, Active Listening, Reading Comprehension, Social Perceptiveness, Writing, Service Orientation, Critical Thinking, Judgment and Decision Making, Active Learning, Complex Problem Solving

## Knowledge

Customer and Personal Service, English Language, Administration and Management, Administrative, Personnel and Human Resources, Education and Training, Computers and Electronics, Mathematics, Law and Government, Public Safety and Security

## Also called

Authorization Specialist, Benefits Program Tech (Benefits Program Technician), Business and Employment Specialist, Business Employment Specialist, Case Coordinator, Case Manager, Case Technician (Case Tech), Cash Application Clerk, Client Services Rep (Client Services Representative), Contact Agent

## Majors that lead here (NCES CIP–SOC crosswalk, 4-digit CIP)

- [Community Organization and Advocacy](https://www.collegesref.com/programs/4402) (CIP 4402, 171 colleges)

## Colleges with strong outcomes (College Scorecard, 2025)

| College | Program | Earnings 1 yr | Earnings 4 yrs | Median debt |
| --- | --- | ---: | ---: | ---: |
| [Northwestern University-Illinois](https://www.collegesref.com/college/northwestern-university-illinois-1966) | Community Organization and Advocacy | $59,046 | $84,712 | $15,746 |
| [Central Michigan University](https://www.collegesref.com/college/central-michigan-university-468) | Community Organization and Advocacy | $48,581 | $58,344 | $27,000 |
| [SUNY Empire State College](https://www.collegesref.com/college/suny-empire-state-college-2655) | Community Organization and Advocacy | $52,995 | $56,825 | $20,353 |
| [University of California-Santa Cruz](https://www.collegesref.com/college/university-of-california-santa-cruz-2889) | Community Organization and Advocacy | $43,689 | $56,620 | $13,000 |
| [Arizona State University Campus Immersion](https://www.collegesref.com/college/arizona-state-university-campus-immersion-101) | Community Organization and Advocacy | $46,881 | $55,451 | $23,486 |
| [Arizona State University Digital Immersion](https://www.collegesref.com/college/arizona-state-university-digital-immersion-102) | Community Organization and Advocacy | $46,881 | $55,451 | $23,486 |
| [Portland State University](https://www.collegesref.com/college/portland-state-university-2143) | Community Organization and Advocacy | $44,203 | $51,066 | not reported |
| [Grand Canyon University](https://www.collegesref.com/college/grand-canyon-university-1108) | Community Organization and Advocacy | $41,957 | $46,973 | $35,500 |

## Related careers

- [Human Resources Assistants, Except Payroll and Timekeeping](https://www.collegesref.com/careers/human-resources-assistants-except-payroll-and-timekeeping): $50,610 median pay
- [Human Resources Specialists](https://www.collegesref.com/careers/human-resources-specialists): $75,940 median pay
- [Interviewers, Except Eligibility and Loan](https://www.collegesref.com/careers/interviewers-except-eligibility-and-loan): $45,920 median pay
- [Compensation, Benefits, and Job Analysis Specialists](https://www.collegesref.com/careers/compensation-benefits-and-job-analysis-specialists): $78,210 median pay
- [Social and Community Service Managers](https://www.collegesref.com/careers/social-and-community-service-managers): $80,390 median pay
- [Insurance Claims and Policy Processing Clerks](https://www.collegesref.com/careers/insurance-claims-and-policy-processing-clerks): $49,230 median pay

## Sources

- [O*NET Database](https://www.onetcenter.org/database.html), version 31.0 (CC BY 4.0)
- [BLS Employment Projections](https://www.bls.gov/emp/tables.htm), version 2025-35, data year 2025 (Public domain (U.S. government work))
- [BLS Occupational Employment and Wage Statistics](https://www.bls.gov/oes/tables.htm), version 2025, data year 2025 (Public domain (U.S. government work))
- [NCES CIP 2020 to SOC 2018 crosswalk](https://nces.ed.gov/ipeds/cipcode/resources.aspx?y=56), version 2020, data year 2020 (Public domain (U.S. government work))

O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. CollegesRef has modified all or some of this information.