# First-Line Supervisors of Office and Administrative Support Workers

> Directly supervise and coordinate the activities of clerical and administrative support workers.

- Edition: Data verified Nov 2026 · CollegesRef 2026–27 edition
- Page: https://www.collegesref.com/careers/first-line-supervisors-of-office-and-administrative-support-workers
- SOC code: 43-1011.00
- Career family: Office and administrative support
- Median annual pay: $69,500 (10th percentile $45,610, 90th percentile $104,710)
- Projected growth: Little or no change, +0.1%
- Openings a year: 127,400
- Typical entry education: High school diploma
- Bright outlook: yes
- Data years: BLS 2025 wages · 2025–35 projections

## Interest profile (code ECS)

| Interest area | Score (0–100) |
| --- | ---: |
| Realistic (R) | 10 |
| Investigative (I) | 6 |
| Artistic (A) | 0 |
| Social (S) | 56 |
| Enterprising (E) | 98 |
| Conventional (C) | 78 |

## What you'd do

- Working with Computers (importance 87/100)
- Getting Information (importance 82/100)
- Making Decisions and Solving Problems (importance 80/100)
- Communicating with Supervisors, Peers, or Subordinates (importance 80/100)
- Processing Information (importance 80/100)
- Analyzing Data or Information (importance 75/100)
- Documenting/Recording Information (importance 75/100)
- Coaching and Developing Others (importance 74/100)
- Evaluating Information to Determine Compliance with Standards (importance 74/100)
- Identifying Objects, Actions, and Events (importance 74/100)

## Skills

Active Listening, Coordination, Monitoring, Reading Comprehension, Social Perceptiveness, Speaking, Critical Thinking, Active Learning, Instructing, Judgment and Decision Making

## Knowledge

Administration and Management, Customer and Personal Service, English Language, Administrative, Computers and Electronics, Personnel and Human Resources, Economics and Accounting, Education and Training, Mathematics, Law and Government

## Also called

Accounting Administrator, Accounting Clerks Supervisor, Accounting Director, Accounting Manager, Accounting Supervisor, Accounts Payable Manager, Accounts Payable Supervisor, Accounts Receivable Manager, Accounts Receivable Supervisor, Adjustment Supervisor

## Majors that lead here (NCES CIP–SOC crosswalk, 4-digit CIP)

- [Business Administration, Management and Operations](https://www.collegesref.com/programs/5202) (CIP 5202, 2,372 colleges)
- [Health and Medical Administrative Services](https://www.collegesref.com/programs/5107) (CIP 5107, 1,585 colleges)
- [Business Operations Support and Assistant Services](https://www.collegesref.com/programs/5204) (CIP 5204, 758 colleges)
- [Agricultural Business and Management](https://www.collegesref.com/programs/0101) (CIP 0101, 394 colleges)
- Veterinary Administrative Services (CIP 0182, 3 colleges)

## Colleges with strong outcomes (College Scorecard, 2025)

| College | Program | Earnings 1 yr | Earnings 4 yrs | Median debt |
| --- | --- | ---: | ---: | ---: |
| [Carnegie Mellon University](https://www.collegesref.com/college/carnegie-mellon-university-406) | Business Administration, Management and Operations | $97,419 | $160,783 | $19,000 |
| [Cornell University-New York](https://www.collegesref.com/college/cornell-university-new-york-710) | Agricultural Business and Management | $101,659 | $145,218 | $13,000 |
| [University of Michigan-Ann Arbor Main Campus](https://www.collegesref.com/college/university-of-michigan-ann-arbor-main-campus-2956) | Business Administration, Management and Operations | $96,806 | $144,654 | $19,500 |
| [University of California-Berkeley CAL](https://www.collegesref.com/college/university-of-california-berkeley-cal-2881) | Business Administration, Management and Operations | $94,811 | $144,599 | $10,656 |
| [Georgetown University-DC](https://www.collegesref.com/college/georgetown-university-dc-1068) | Health and Medical Administrative Services | not reported | $143,686 | $11,000 |
| [University of Pennsylvania UPENN](https://www.collegesref.com/college/university-of-pennsylvania-upenn-3009) | Business Administration, Management and Operations | $108,743 | $136,806 | $19,250 |
| [Emory University-Main Campus](https://www.collegesref.com/college/emory-university-main-campus-916) | Business Administration, Management and Operations | $87,830 | $136,731 | $15,000 |
| [University of North Carolina at Chapel Hill Main Campus](https://www.collegesref.com/college/university-of-north-carolina-at-chapel-hill-main-campus-2990) | Business Administration, Management and Operations | $88,182 | $135,874 | $9,250 |

## Related careers

- [First-Line Supervisors of Non-Retail Sales Workers](https://www.collegesref.com/careers/first-line-supervisors-of-non-retail-sales-workers): $87,520 median pay
- [First-Line Supervisors of Mechanics, Installers, and Repairers](https://www.collegesref.com/careers/first-line-supervisors-of-mechanics-installers-and-repairers): $79,860 median pay
- [First-Line Supervisors of Passenger Attendants](https://www.collegesref.com/careers/first-line-supervisors-of-passenger-attendants): $62,890 median pay
- [First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services](https://www.collegesref.com/careers/first-line-supervisors-of-entertainment-and-recreation-workers-except-gambling-services): $48,560 median pay
- [First-Line Supervisors of Housekeeping and Janitorial Workers](https://www.collegesref.com/careers/first-line-supervisors-of-housekeeping-and-janitorial-workers): $49,100 median pay
- [Administrative Services Managers](https://www.collegesref.com/careers/administrative-services-managers): $114,130 median pay

## Sources

- [O*NET Database](https://www.onetcenter.org/database.html), version 31.0 (CC BY 4.0)
- [BLS Employment Projections](https://www.bls.gov/emp/tables.htm), version 2025-35, data year 2025 (Public domain (U.S. government work))
- [BLS Occupational Employment and Wage Statistics](https://www.bls.gov/oes/tables.htm), version 2025, data year 2025 (Public domain (U.S. government work))
- [NCES CIP 2020 to SOC 2018 crosswalk](https://nces.ed.gov/ipeds/cipcode/resources.aspx?y=56), version 2020, data year 2020 (Public domain (U.S. government work))

O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. CollegesRef has modified all or some of this information.