# Hotel, Motel, and Resort Desk Clerks

> Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

- Edition: Data verified Nov 2026 · CollegesRef 2026–27 edition
- Page: https://www.collegesref.com/careers/hotel-motel-and-resort-desk-clerks
- SOC code: 43-4081.00
- Career family: Office and administrative support
- Median annual pay: $35,070 (10th percentile $27,120, 90th percentile $45,470)
- Projected growth: Slower than average, +1.8%
- Openings a year: 35,500
- Typical entry education: High school diploma
- Bright outlook: no
- Data years: BLS 2025 wages · 2025–35 projections

## Interest profile (code CSE)

| Interest area | Score (0–100) |
| --- | ---: |
| Realistic (R) | 27 |
| Investigative (I) | 0 |
| Artistic (A) | 6 |
| Social (S) | 58 |
| Enterprising (E) | 47 |
| Conventional (C) | 79 |

## What you'd do

- Working with Computers (importance 89/100)
- Getting Information (importance 87/100)
- Performing for or Working Directly with the Public (importance 85/100)
- Making Decisions and Solving Problems (importance 82/100)
- Communicating with Supervisors, Peers, or Subordinates (importance 81/100)
- Resolving Conflicts and Negotiating with Others (importance 77/100)
- Identifying Objects, Actions, and Events (importance 74/100)
- Establishing and Maintaining Interpersonal Relationships (importance 73/100)
- Processing Information (importance 69/100)
- Updating and Using Relevant Knowledge (importance 65/100)

## Skills

Social Perceptiveness, Speaking, Service Orientation, Active Listening, Coordination, Complex Problem Solving, Judgment and Decision Making, Management of Personnel Resources, Monitoring, Reading Comprehension

## Knowledge

Customer and Personal Service, English Language, Public Safety and Security, Administrative, Computers and Electronics, Administration and Management, Mathematics, Sales and Marketing, Economics and Accounting, Telecommunications

## Also called

Desk Clerk, Front Desk Agent, Front Desk Associate, Front Desk Attendant, Front Desk Auditor, Front Desk Clerk, Front Desk Concierge, Front Desk Receptionist, Front Desk Representative (Front Desk Rep), Front Office Agent

## Related careers

- [Lodging Managers](https://www.collegesref.com/careers/lodging-managers): $69,250 median pay
- [Concierges](https://www.collegesref.com/careers/concierges): $38,950 median pay
- [Receptionists and Information Clerks](https://www.collegesref.com/careers/receptionists-and-information-clerks): $38,010 median pay
- [Locker Room, Coatroom, and Dressing Room Attendants](https://www.collegesref.com/careers/locker-room-coatroom-and-dressing-room-attendants): $36,300 median pay
- [Counter and Rental Clerks](https://www.collegesref.com/careers/counter-and-rental-clerks): $41,300 median pay
- [Baggage Porters and Bellhops](https://www.collegesref.com/careers/baggage-porters-and-bellhops): $37,080 median pay

## Sources

- [O*NET Database](https://www.onetcenter.org/database.html), version 31.0 (CC BY 4.0)
- [BLS Employment Projections](https://www.bls.gov/emp/tables.htm), version 2025-35, data year 2025 (Public domain (U.S. government work))
- [BLS Occupational Employment and Wage Statistics](https://www.bls.gov/oes/tables.htm), version 2025, data year 2025 (Public domain (U.S. government work))
- [NCES CIP 2020 to SOC 2018 crosswalk](https://nces.ed.gov/ipeds/cipcode/resources.aspx?y=56), version 2020, data year 2020 (Public domain (U.S. government work))

O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. CollegesRef has modified all or some of this information.