# Patient Representatives

> Assist patients in obtaining services, understanding policies and making health care decisions.

- Edition: Data verified Nov 2026 · CollegesRef 2026–27 edition
- Page: https://www.collegesref.com/careers/patient-representatives
- SOC code: 29-2099.08
- Career family: Healthcare practitioners
- Median annual pay: $50,290 (10th percentile $38,180, 90th percentile $85,270)
- Projected growth: Faster than average, +5.9%
- Openings a year: 12,400
- Typical entry education: Postsecondary certificate
- Bright outlook: yes
- Data years: BLS 2025 wages · 2025–35 projections
- Pay and outlook are for the broader BLS group "Health technologists and technicians, all other".

## Interest profile (code SIC)

| Interest area | Score (0–100) |
| --- | ---: |
| Realistic (R) | 5 |
| Investigative (I) | 51 |
| Artistic (A) | 10 |
| Social (S) | 94 |
| Enterprising (E) | 35 |
| Conventional (C) | 47 |

## What you'd do

- Documenting/Recording Information (importance 91/100)
- Getting Information (importance 91/100)
- Establishing and Maintaining Interpersonal Relationships (importance 89/100)
- Working with Computers (importance 88/100)
- Making Decisions and Solving Problems (importance 87/100)
- Assisting and Caring for Others (importance 83/100)
- Communicating with Supervisors, Peers, or Subordinates (importance 83/100)
- Organizing, Planning, and Prioritizing Work (importance 83/100)
- Updating and Using Relevant Knowledge (importance 80/100)
- Communicating with People Outside the Organization (importance 79/100)

## Skills

Active Listening, Service Orientation, Speaking, Coordination, Reading Comprehension, Social Perceptiveness, Critical Thinking, Persuasion, Complex Problem Solving, Active Learning

## Knowledge

Customer and Personal Service, English Language, Psychology, Medicine and Dentistry, Therapy and Counseling, Administrative, Sociology and Anthropology, Education and Training, Law and Government, Administration and Management

## Also called

Access Representative (Access Rep), Admissions Coordinator, Admitting Clerk, Admitting Representative (Admitting Rep), BCPA (Board Certified Patient Advocate), Care Navigator, Case Manager, Clinical Liaison, Healthcare Registrar, Intake Coordinator

## Majors that lead here (NCES CIP–SOC crosswalk, 4-digit CIP)

- [Allied Health Diagnostic, Intervention, and Treatment Professions](https://www.collegesref.com/programs/5109) (CIP 5109, 1,504 colleges)
- [Allied Health and Medical Assisting Services](https://www.collegesref.com/programs/5108) (CIP 5108, 1,063 colleges)
- [Clinical/Medical Laboratory Science/Research and Allied Professions](https://www.collegesref.com/programs/5110) (CIP 5110, 824 colleges)

## Colleges with strong outcomes (College Scorecard, 2025)

| College | Program | Earnings 1 yr | Earnings 4 yrs | Median debt |
| --- | --- | ---: | ---: | ---: |
| [Wagner College](https://www.collegesref.com/college/wagner-college-3148) | Allied Health Diagnostic, Intervention, and Treatment Professions | not reported | $156,982 | $27,000 |
| [St. John's University-New York](https://www.collegesref.com/college/st-john-s-university-new-york-2579) | Allied Health Diagnostic, Intervention, and Treatment Professions | $102,500 | $142,774 | $23,325 |
| [Loma Linda University](https://www.collegesref.com/college/loma-linda-university-1516) | Clinical/Medical Laboratory Science/Research and Allied Professions | $112,525 | $125,835 | $20,000 |
| [CUNY York College](https://www.collegesref.com/college/cuny-york-college-749) | Clinical/Medical Laboratory Science/Research and Allied Professions | $118,710 | $122,313 | not reported |
| [John Patrick University of Health and Applied Sciences](https://www.collegesref.com/college/john-patrick-university-of-health-and-applied-sciences-1341) | Allied Health Diagnostic, Intervention, and Treatment Professions | $112,673 | $122,061 | $23,437 |
| [Saint Francis University](https://www.collegesref.com/college/saint-francis-university-2301) | Allied Health Diagnostic, Intervention, and Treatment Professions | not reported | $115,813 | $28,000 |
| [D'Youville University](https://www.collegesref.com/college/d-youville-university-755) | Allied Health Diagnostic, Intervention, and Treatment Professions | $113,290 | $114,737 | $30,703 |
| [Molloy College](https://www.collegesref.com/college/molloy-college-1749) | Allied Health Diagnostic, Intervention, and Treatment Professions | $90,567 | $111,267 | not reported |

## Related careers

- [Health Information Technologists and Medical Registrars](https://www.collegesref.com/careers/health-information-technologists-and-medical-registrars): $68,020 median pay
- [Medical Records Specialists](https://www.collegesref.com/careers/medical-records-specialists): $51,140 median pay
- [Community Health Workers](https://www.collegesref.com/careers/community-health-workers): $51,850 median pay
- [Health Informatics Specialists](https://www.collegesref.com/careers/health-informatics-specialists): $105,850 median pay
- [Social and Human Service Assistants](https://www.collegesref.com/careers/social-and-human-service-assistants): $45,930 median pay
- [Medical and Health Services Managers](https://www.collegesref.com/careers/medical-and-health-services-managers): $123,860 median pay

## Sources

- [O*NET Database](https://www.onetcenter.org/database.html), version 31.0 (CC BY 4.0)
- [BLS Employment Projections](https://www.bls.gov/emp/tables.htm), version 2025-35, data year 2025 (Public domain (U.S. government work))
- [BLS Occupational Employment and Wage Statistics](https://www.bls.gov/oes/tables.htm), version 2025, data year 2025 (Public domain (U.S. government work))
- [NCES CIP 2020 to SOC 2018 crosswalk](https://nces.ed.gov/ipeds/cipcode/resources.aspx?y=56), version 2020, data year 2020 (Public domain (U.S. government work))

O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. CollegesRef has modified all or some of this information.