# Social and Community Service Managers

> Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

- Edition: Data verified Nov 2026 · CollegesRef 2026–27 edition
- Page: https://www.collegesref.com/careers/social-and-community-service-managers
- SOC code: 11-9151.00
- Career family: Management
- Median annual pay: $80,390 (10th percentile $53,150, 90th percentile $132,260)
- Projected growth: Faster than average, +7.2%
- Openings a year: 18,500
- Typical entry education: Bachelor's degree
- Bright outlook: yes
- Data years: BLS 2025 wages · 2025–35 projections

## Interest profile (code ESC)

| Interest area | Score (0–100) |
| --- | ---: |
| Realistic (R) | 0 |
| Investigative (I) | 19 |
| Artistic (A) | 24 |
| Social (S) | 74 |
| Enterprising (E) | 100 |
| Conventional (C) | 54 |

## What you'd do

- Communicating with Supervisors, Peers, or Subordinates (importance 91/100)
- Getting Information (importance 87/100)
- Organizing, Planning, and Prioritizing Work (importance 82/100)
- Working with Computers (importance 81/100)
- Performing Administrative Activities (importance 79/100)
- Updating and Using Relevant Knowledge (importance 79/100)
- Establishing and Maintaining Interpersonal Relationships (importance 78/100)
- Communicating with People Outside the Organization (importance 78/100)
- Making Decisions and Solving Problems (importance 76/100)
- Evaluating Information to Determine Compliance with Standards (importance 76/100)

## Skills

Service Orientation, Social Perceptiveness, Active Learning, Active Listening, Complex Problem Solving, Coordination, Critical Thinking, Judgment and Decision Making, Management of Personnel Resources, Monitoring

## Knowledge

Customer and Personal Service, Administration and Management, English Language, Psychology, Education and Training, Personnel and Human Resources, Therapy and Counseling, Public Safety and Security, Administrative, Sociology and Anthropology

## Also called

Adoption Services Manager, Adult Daycare Coordinator, Borough Coordinator, Case Manager, Case Services Manager, Casework Department Director, Casework Director, Casework Services Director, Child Welfare Director, Child Welfare Services Director

## Majors that lead here (NCES CIP–SOC crosswalk, 4-digit CIP)

- [Business Administration, Management and Operations](https://www.collegesref.com/programs/5202) (CIP 5202, 2,372 colleges)
- [Business/Commerce, General](https://www.collegesref.com/programs/5201) (CIP 5201, 975 colleges)
- [Social Work](https://www.collegesref.com/programs/4407) (CIP 4407, 849 colleges)
- [Human Services, General](https://www.collegesref.com/programs/4400) (CIP 4400, 496 colleges)
- [Public Administration](https://www.collegesref.com/programs/4404) (CIP 4404, 482 colleges)
- [Community Organization and Advocacy](https://www.collegesref.com/programs/4402) (CIP 4402, 171 colleges)
- [Behavioral Sciences](https://www.collegesref.com/programs/3017) (CIP 3017, 144 colleges)
- Thanatology (CIP 3053, 5 colleges)

## Colleges with strong outcomes (College Scorecard, 2025)

| College | Program | Earnings 1 yr | Earnings 4 yrs | Median debt |
| --- | --- | ---: | ---: | ---: |
| [Carnegie Mellon University](https://www.collegesref.com/college/carnegie-mellon-university-406) | Business Administration, Management and Operations | $97,419 | $160,783 | $19,000 |
| [University of Michigan-Ann Arbor Main Campus](https://www.collegesref.com/college/university-of-michigan-ann-arbor-main-campus-2956) | Business Administration, Management and Operations | $96,806 | $144,654 | $19,500 |
| [University of California-Berkeley CAL](https://www.collegesref.com/college/university-of-california-berkeley-cal-2881) | Business Administration, Management and Operations | $94,811 | $144,599 | $10,656 |
| [University of Pennsylvania UPENN](https://www.collegesref.com/college/university-of-pennsylvania-upenn-3009) | Business Administration, Management and Operations | $108,743 | $136,806 | $19,250 |
| [Emory University-Main Campus](https://www.collegesref.com/college/emory-university-main-campus-916) | Business Administration, Management and Operations | $87,830 | $136,731 | $15,000 |
| [University of North Carolina at Chapel Hill Main Campus](https://www.collegesref.com/college/university-of-north-carolina-at-chapel-hill-main-campus-2990) | Business Administration, Management and Operations | $88,182 | $135,874 | $9,250 |
| [Baylor University](https://www.collegesref.com/college/baylor-university-194) | Business/Commerce, General | $75,807 | $124,434 | $12,000 |
| [Boston College](https://www.collegesref.com/college/boston-college-285) | Business Administration, Management and Operations | $75,464 | $123,144 | $18,625 |

## Related careers

- [Child, Family, and School Social Workers](https://www.collegesref.com/careers/child-family-and-school-social-workers): $59,550 median pay
- [Rehabilitation Counselors](https://www.collegesref.com/careers/rehabilitation-counselors): $46,850 median pay
- [Community Health Workers](https://www.collegesref.com/careers/community-health-workers): $51,850 median pay
- [Healthcare Social Workers](https://www.collegesref.com/careers/healthcare-social-workers): $67,880 median pay
- [Mental Health and Substance Abuse Social Workers](https://www.collegesref.com/careers/mental-health-and-substance-abuse-social-workers): $60,280 median pay
- [Educational, Guidance, and Career Counselors and Advisors](https://www.collegesref.com/careers/educational-guidance-and-career-counselors-and-advisors): $64,330 median pay

## Sources

- [O*NET Database](https://www.onetcenter.org/database.html), version 31.0 (CC BY 4.0)
- [BLS Employment Projections](https://www.bls.gov/emp/tables.htm), version 2025-35, data year 2025 (Public domain (U.S. government work))
- [BLS Occupational Employment and Wage Statistics](https://www.bls.gov/oes/tables.htm), version 2025, data year 2025 (Public domain (U.S. government work))
- [NCES CIP 2020 to SOC 2018 crosswalk](https://nces.ed.gov/ipeds/cipcode/resources.aspx?y=56), version 2020, data year 2020 (Public domain (U.S. government work))

O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. CollegesRef has modified all or some of this information.