Office and administrative support
First-Line Supervisors of Office and Administrative Support Workers
- Median pay
- $69,500
- Outlook
- Little or no change
High school diploma
- Active Listening
- Coordination
- Monitoring
SOC 11-3012.00Bright outlook
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
Data verified Nov 2026 · CollegesRef 2026–27 edition
Source: BLS 2025 wages · 2025–35 projections
Annual pay range
263,960 people work in this occupation.
In short
Administrative services managers coordinate essential office support activities like mail, records, and information management. They earn a median annual pay of $114,130 and oversee the daily administrative operations that keep organizations running smoothly.
Written with AI from the BLS, O*NET and CareerOneStop data on this page. Every figure is checked against that data before it is published.
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
Usually vocational training, an associate degree or related experience.
People in this career plan, direct, and coordinate administrative services for their organizations. On a daily basis, they schedule activities, organize work priorities, and coordinate the tasks of other employees. The role requires gathering information, making decisions, and solving problems to keep office operations running efficiently. They spend significant time communicating with supervisors, peers, and subordinates, as well as working with computers and documenting information.
Success in this field relies on strong enterprising interests and leadership qualities. Managers must demonstrate dependability, attention to detail, and cooperation. Key skills include active listening, time management, speaking, and critical thinking. They also need a solid foundation in administration, management, customer service, and personnel resources to manage staff and budgets effectively.
To enter this career, candidates typically need a bachelor's degree, though some individuals prepare through vocational training, associate degrees, or related work experience. Common college majors that prepare students for this field include business administration, management and operations, general business or commerce, health and medical administrative services, and veterinary administrative services.
While not always mandatory, professionals can pursue industry credentials to boost their qualifications. For example, the Certified Hospitality Trainer credential from the American Hotel and Lodging Association Educational Institute is a related certification for managers in that sector.
In 2025, the median annual pay for administrative services managers was $114,130. Earnings vary based on experience and industry, with the lowest 10 percent earning less than $67,100 and the highest 10 percent earning more than $207,720. Employment in this field is projected to grow by 5.2 percent from 2025 to 2035, which is faster than the average for all occupations. This growth is expected to result in approximately 22,000 job openings each year.
Interest code ECS. Compare it with yours
Administration Director · Administrative Coordinator · Administrative Director · Administrative Manager · Administrative Officer · Administrative Services Manager · Administrator · Business Administrator · Business Coordinator · Business Manager
Career pathway
Interests that fit the work, the career, majors that lead there and colleges whose graduates in those majors earn the most. Hover or focus a step to follow one path.
1Interests
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Interests
This career
Majors
Colleges
College Scorecard program outcomes
Programs that lead to this career, ranked by what their graduates earn four years after finishing. Earnings are for graduates who received federal aid.
Pittsburgh, PA · Business Administration, Management and Operations · Bachelor's
Ann Arbor, MI · Business Administration, Management and Operations · Bachelor's
Berkeley, CA · Business Administration, Management and Operations · Bachelor's
Philadelphia, PA · Business Administration, Management and Operations · Bachelor's
Atlanta, GA · Business Administration, Management and Operations · Bachelor's
Chapel Hill, NC · Business Administration, Management and Operations · Bachelor's
Source: U.S. Department of Education College Scorecard field-of-study data, 2025. Programs with few graduates are not listed.
NCES CIP–SOC crosswalk
Related programs by four-digit CIP code. They are common routes in, not the only ones.
2,372 colleges offer it
1,585 colleges offer it
975 colleges offer it
3 colleges offer it
CareerOneStop
What administrative services managers may need beyond a degree, where a license is required, and what the work pays in each state.
Core certifications employers recognise for this work.
Programs of study that prepare people for this work.
Data from CareerOneStop, sponsored by the U.S. Department of Labor (Employment and Training Administration, with the Minnesota Department of Employment and Economic Development). Retrieved November 6, 2026.
Your plan
Courses, majors, colleges, scholarships and a timeline for this career, built from your profile.
Written with AI from the BLS, O*NET and CareerOneStop data on this page. Every figure is checked against that data before it is published.
People in this field are known by many names, including administrative coordinator, business manager, administration director, and business administrator.
Employment is projected to grow 5.2 percent from 2025 to 2035, which is faster than average. This growth will generate about 22,000 job openings each year.
Similar roles include general and operations managers, project management specialists, compliance managers, and first-line supervisors of office and administrative support workers.
Every figure on this page comes from these public datasets. Missing values are shown as not reported, never estimated.
Version 31.0
Version 2025-35 · Data year 2025
Version 2025 · Data year 2025
Version 2020 · Data year 2020
O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. CollegesRef has modified all or some of this information.
Data from CareerOneStop, sponsored by the U.S. Department of Labor (Employment and Training Administration, with the Minnesota Department of Employment and Economic Development). Retrieved November 6, 2026.
Page data updated November 5, 2026.