First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

These supervisors oversee the daily operations of recreation and entertainment staff. They spend their time communicating with subordinates, peers, and managers while establishing strong interpersonal relationships. On any given day, they might resolve conflicts, make decisions to solve operational problems, and work directly with the public to ensure high-quality customer service.

Training, coaching, and instructing staff are central to this role, requiring strong management of personnel resources and social perceptiveness. Supervisors must plan, organize, and prioritize tasks while using computers to handle administrative duties. This career strongly appeals to individuals with enterprising interests who enjoy leadership, taking initiative, and motivating others. Success in this role requires dependability, cooperation, self-control, and empathy when dealing with both staff and guests. Supervisors also utilize knowledge of customer service, administration, human resources, and public safety to keep recreational facilities running smoothly and safely.

To enter this career, candidates typically need a high school diploma. This occupation is classified under O*NET Job Zone 2, meaning it requires some preparation. Most workers enter the field with a high school education and obtain some on-the-job training or have prior work experience in recreation or entertainment settings.

While a college degree is not a standard requirement for entry, certain academic pathways can prepare individuals for advancement. For instance, outdoor education is a related college major that aligns with this career path. Aspiring supervisors benefit from developing skills in speaking, active listening, time management, and critical thinking during their preparation. No specific professional certifications, licenses, or associations are reported as mandatory requirements for this occupation.

The median annual pay for these supervisors is $48,560. Earnings can vary significantly based on experience and location, with the lowest ten percent of earners making less than $34,760 and the highest ten percent earning more than $79,060.

There are 103,190 people employed in this occupation. Between 2025 and 2035, employment is projected to grow by 5.3 percent, which is faster than the average for all occupations. This growth, combined with normal staff turnover, is expected to result in approximately 10,600 job openings each year.