SOC 43-4081.00

    Hotel, Motel, and Resort Desk Clerks

    Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

    Median pay
    $35,070
    Growth
    +1.8%
    Slower than average
    Openings a year
    35,500
    Typical education
    High school diploma

    Data verified Nov 2026 · CollegesRef 2026–27 edition

    Source: BLS 2025 wages · 2025–35 projections

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    Annual pay range

    Lowest 10% earn less than
    $27,120
    Median
    $35,070
    Highest 10% earn more than
    $45,470
    National wages for all workers in this occupation. BLS Occupational Employment and Wage Statistics, May 2025.

    261,420 people work in this occupation.

    What hotel, motel, and resort desk clerks do

    Job Zone 2: Some preparation

    Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

    Usually a high school diploma; some on-the-job training or experience.

    Interest profile

    Realistic (R)
    27 / 100
    Investigative (I)
    0 / 100
    Artistic (A)
    6 / 100
    Social (S)
    58 / 100
    Enterprising (E)
    47 / 100
    Conventional (C) · strongest
    79 / 100
    How strongly each interest area describes the work, from O*NET (scores rescaled to 0–100). The interest code lists the strongest areas in order.

    Interest code CSE. Compare it with yours

    What you'd do

    Working with Computers
    89
    Getting Information
    87
    Performing for or Working Directly with the Public
    85
    Making Decisions and Solving Problems
    82
    Communicating with Supervisors, Peers, or Subordinates
    81
    Resolving Conflicts and Negotiating with Others
    77
    Identifying Objects, Actions, and Events
    74
    Establishing and Maintaining Interpersonal Relationships
    73
    Processing Information
    69
    Updating and Using Relevant Knowledge
    65
    Work activities rated by importance for this occupation, O*NET (0–100).

    Skills and strengths

    Skills

    • Social Perceptiveness
    • Speaking
    • Service Orientation
    • Active Listening
    • Coordination
    • Complex Problem Solving
    • Judgment and Decision Making
    • Management of Personnel Resources
    • Monitoring
    • Reading Comprehension

    Knowledge

    • Customer and Personal Service
    • English Language
    • Public Safety and Security
    • Administrative
    • Computers and Electronics
    • Administration and Management
    • Mathematics
    • Sales and Marketing
    • Economics and Accounting
    • Telecommunications

    Abilities

    • Oral Comprehension
    • Oral Expression
    • Speech Clarity
    • Speech Recognition
    • Near Vision
    • Problem Sensitivity
    • Category Flexibility
    • Deductive Reasoning
    • Information Ordering
    • Written Comprehension

    Work styles

    • Dependability
    • Cooperation
    • Social Orientation
    • Attention to Detail
    • Optimism
    • Stress Tolerance
    • Empathy
    • Integrity
    • Self-Control
    • Sincerity

    Also called

    Desk Clerk · Front Desk Agent · Front Desk Associate · Front Desk Attendant · Front Desk Auditor · Front Desk Clerk · Front Desk Concierge · Front Desk Receptionist · Front Desk Representative (Front Desk Rep) · Front Office Agent

    CareerOneStop

    Certifications, licenses and pay by state

    What hotel, motel, and resort desk clerks may need beyond a degree, where a license is required, and what the work pays in each state.

    Certifications

    Core certifications employers recognise for this work.

    Search all certifications on CareerOneStop

    Data from CareerOneStop, sponsored by the U.S. Department of Labor (Employment and Training Administration, with the Minnesota Department of Employment and Economic Development). Retrieved November 9, 2026.

    Your plan

    Build my pathway plan

    Courses, majors, colleges, scholarships and a timeline for this career, built from your profile.

    Related careers

    Careers with similar work, interests or skills.

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    Sources and attribution

    Every figure on this page comes from these public datasets. Missing values are shown as not reported, never estimated.

    O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. CollegesRef has modified all or some of this information.

    Data from CareerOneStop, sponsored by the U.S. Department of Labor (Employment and Training Administration, with the Minnesota Department of Employment and Economic Development). Retrieved November 9, 2026.

    Page data updated November 5, 2026.