Lodging Managers

Lodging managers plan and coordinate the daily operations of accommodations like hotels, campgrounds, and ranches. Their primary focus is on customer and personal service, which requires strong skills in active listening, speaking, and social perceptiveness. On any given day, these managers coordinate the work of their staff, train and teach employees, and resolve problems to keep the business running smoothly. They frequently communicate with people both inside and outside the organization, including supervisors, staff, and the public.

To succeed, managers need a strong enterprising interest, meaning they enjoy taking charge, making decisions, and leading others. They must have solid knowledge in administration, personnel resources, sales, marketing, and basic accounting. Because they deal directly with guests and staff, work styles like dependability, cooperation, self-control, and high stress tolerance are essential. They also use computers regularly to manage reservations, track finances, and maintain security and safety standards.

While the typical entry-level education listed by the Bureau of Labor Statistics is a high school diploma, most lodging managers need a bachelor's degree and several years of work experience in the hospitality industry. Students preparing for this career often major in hospitality administration and management.

Depending on where they work, some states list licensing requirements for this profession. Professionals can also earn industry credentials to advance their careers. Available certifications include the Certified Lodging Owner, Certified Hospitality Housekeeping Executive, and Certified Hospitality Trainer, all offered by the American Hotel and Lodging Association Educational Institute. Other options include the Certified Apartment Supplier from the National Apartment Association, the Certified Facility Manager from the International Facility Management Association, and the Certified in Hospitality Business Acumen from the Hospitality Sales and Marketing Association International.

In 2025, the median annual pay for lodging managers was $69,250. Earnings vary based on experience and the size of the facility, with the lowest 10% earning less than $40,070 and the highest 10% earning more than $128,880. There are 42,620 people employed in this field. Employment is projected to grow 3.8% from 2025 to 2035, which is as fast as the average for all occupations. This growth and turnover are expected to result in 5,500 job openings each year.