Legal
Arbitrators, Mediators, and Conciliators
- Median pay
- $75,530
- Outlook
- As fast as average
Bachelor's degree
- Negotiation
- Active Listening
- Writing
SOC 13-1075.00
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
Data verified Nov 2026 · CollegesRef 2026–27 edition
Source: BLS 2025 wages · 2025–35 projections
Annual pay range
64,810 people work in this occupation.
In short
Labor relations specialists resolve workplace disputes, coordinate grievance procedures, and negotiate collective bargaining agreements between employees and management. They earn a median annual salary of $95,420, with pay ranging from under $50,490 to over $156,180.
Written with AI from the BLS, O*NET and CareerOneStop data on this page. Every figure is checked against that data before it is published.
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
Most need a bachelor's degree and several years of related experience.
Labor relations specialists focus on resolving conflicts and negotiating with others to maintain balanced relationships between workers and management. On a daily basis, they gather and process information to evaluate compliance with labor standards, interpret contract terms for others, and solve complex problems. They spend significant time communicating with supervisors, peers, and subordinates to coordinate grievance procedures and handle employee complaints.
Succeeding in this role requires strong skills in active listening, speaking, negotiation, and critical thinking, alongside reading comprehension and social perceptiveness. These professionals must have deep knowledge of personnel and human resources, the English language, law and government, and administration and management.
Because their work involves resolving disputes, they must demonstrate high integrity, self-control, stress tolerance, and empathy. They are enterprising individuals who rely on cooperation, dependability, and attention to detail to guide difficult discussions to a successful resolution.
To enter this field, individuals typically need a bachelor's degree. Because this career requires considerable preparation, most employers also look for candidates who have several years of experience in a related human resources or business role.
Students preparing for this career often choose college majors such as Human Resources Management and Services or Dispute Resolution. While not always mandatory, obtaining professional credentials can help candidates demonstrate their expertise. An example of a relevant industry certification is the Certified Contract Management Associate, which is offered by the National Contract Management Association.
The median annual wage for labor relations specialists is $95,420. This means half of the workers in this role earn more than this amount, while the other half earn less. Salaries vary widely based on experience and location, with the lowest 10% earning less than $50,490 and the highest 10% earning more than $156,180.
There are 64,810 people employed in this field. Between the years 2025 and 2035, employment is projected to grow by 2.1%, which is as fast as the average for all occupations. This growth, along with normal turnover, is expected to result in about 4,800 job openings each year.
Interest code ECS. Compare it with yours
Appeals and Grievances Specialist · Arbitration Specialist · Business Agent · Business Representative · Collective Bargaining Specialist · Conciliator · Contract Negotiator · Employee and Labor Relations Specialist · Employee Engagement Specialist · Employee Experience Specialist
Career pathway
Interests that fit the work, the career, majors that lead there and colleges whose graduates in those majors earn the most. Hover or focus a step to follow one path.
1Interests
2This career
3Majors
4Colleges
Interests
This career
Majors
Colleges
College Scorecard program outcomes
Programs that lead to this career, ranked by what their graduates earn four years after finishing. Earnings are for graduates who received federal aid.
Evanston, IL · Human Resources Management and Services · Bachelor's
Ann Arbor, MI · Human Resources Management and Services · Bachelor's
Washington, DC · Human Resources Management and Services · Bachelor's
Provo, UT · Human Resources Management and Services · Bachelor's
University of Richmond, VA · Human Resources Management and Services · Bachelor's
Source: U.S. Department of Education College Scorecard field-of-study data, 2025. Programs with few graduates are not listed.
NCES CIP–SOC crosswalk
Related programs by four-digit CIP code. They are common routes in, not the only ones.
758 colleges offer it
41 colleges offer it
CareerOneStop
What labor relations specialists may need beyond a degree, where a license is required, and what the work pays in each state.
Core certifications employers recognise for this work.
Programs of study that prepare people for this work.
Data from CareerOneStop, sponsored by the U.S. Department of Labor (Employment and Training Administration, with the Minnesota Department of Employment and Economic Development). Retrieved November 6, 2026.
Your plan
Courses, majors, colleges, scholarships and a timeline for this career, built from your profile.
Written with AI from the BLS, O*NET and CareerOneStop data on this page. Every figure is checked against that data before it is published.
People in this field are also called collective bargaining specialists, contract negotiators, and employee and labor relations specialists. Other common titles include business agents, arbitration specialists, and employee experience specialists.
Students interested in this career path typically major in human resources management and services. Another highly relevant field of study is dispute resolution.
Related career paths include human resources managers, human resources specialists, and equal opportunity representatives. Other similar roles are arbitrators, mediators, and conciliators, as well as compensation and benefits managers.
Every figure on this page comes from these public datasets. Missing values are shown as not reported, never estimated.
Version 31.0
Version 2025-35 · Data year 2025
Version 2025 · Data year 2025
Version 2020 · Data year 2020
O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. CollegesRef has modified all or some of this information.
Data from CareerOneStop, sponsored by the U.S. Department of Labor (Employment and Training Administration, with the Minnesota Department of Employment and Economic Development). Retrieved November 6, 2026.
Page data updated November 5, 2026.